Eduardo Figueroa

Hispanic Business Consultants

 

Member profile details

First name
Eduardo
Last name
Figueroa
Organization
Hispanic Business Consultants
About Me-Bio
Eduardo Figueroa is a dynamic public speaker and the author of various customer service and business articles published in Entrepreneur and ARITHAC magazines in Mexico and La Opinion newspaper in California. He has also done several business segments on television for UNIVISION and TELEMUNDO and presently he is hosting a 30 minute TV show, in Spanish, with topics for entrepreneurs, business owners and personal development, in Tele Impacto channel 44.9

Mr. Figueroa has over sixteen years experience in customer service, sales, leadership and personal development training for Spanish-speaking people. He bases his training and coaching programs on the theory of respect for oneself and for others (internal and external customers).

He believes that people learn better from a bilingual, bicultural individual. He has specifically adapted his materials, exercises and stories for his Latino audience.

With experience in many fields of the service industry (restaurants, insurance, real estate and telemarketing companies) in USA and Mexico, he has trained supervisors and managers in such leadership skills as: communication, teamwork, management styles, change, delegation, setting and reaching goals, personal development and other topics. His teaching style is practical and useful to participants in both their work and in their personal life. Mr. Figueroa likes to include motivation and self-esteem games and exercises in his trainings; he also works with participants on several self-analysis exercises exploring attitude, communication, leadership and other important qualities. Mr. Figueroa has gained the respect of participants and clients and has an excellent reputation as one of the most experienced bilingual trainers in Southern California.

Eduardo Figueroa holds a Masters Degree in Business Administration from the Instituto Panamericano de Alta Direcci?n de Empresas and a Chemical Industrial Engineering Degree from the National Polytechnic Institute, both in Mexico City. He is the founder of Hispanic Business Consultants and one of the few bilingual trainers dedicated to teaching individuals to become better employees, supervisors and managers. To accomplish this he offers special, tailor-made programs in Spanish to a variety of companies on a regular basis, both in the USA and Mexico.

The primary goal of Eduardo Figueroa is to assist business owners and managers to increase profits by bringing out the best in their employees through motivational and leadership training programs and individual coaching.
 

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Professional Experience

Service Description
Training Topics He Offers in SPANISH Include:

• Management & Supervisory Training
• Leadership Development
• Sales & Customer Service
• Communication
• Conflict Management
• Team Building & Motivational
• Strategies to improve productivity
• Performance Appraisal Assessment
• Harassment Prevention
• Confidence Building
• Sales training
• Customer service training
• Motivational and Personal Development

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