[Postponed] Learner Experience Tools [Full Day Workshop]

Due to the current recent developments and recommendations regarding COVID-19 by the CDC, this event is postponed. We will alert you when it is rescheduled.

Our learners are used to incredible experiences, using the best technology, all while helping them learn and perform better.  As the talent development field adjusts to changes in learner expectations, we find ourselves not only the curators of content and objectives, but custodians of the learner experience.   Where does a module interface lose our learners?  Which activity, while pedagogically sound, confuses program participants?  The field of Learner Experience includes new theories, approaches, and technology that intersects our own and can advance how we deliver training.  This workshop is designed to help you identify those tools, practice using them, and put together a plan to apply those tools when you get back to your job.

Schedule 08:30 AM Overview of the Product Approach to Learning 09:30 AM Tools of LX 10:15 AM Empathy Interviewing 11:30 PM  Lunch 12:30 PM Personas 01:45 PM Journey Mapping 03:30 PM Conducting Usability Studies

Application On The Job:

• Explore how our learners have changed and the way that changes our roles as learning professionals
• Identify the processes for empathy interviewing, write scripts, and conduct interviews
• Create a script for persona development, gather inputs, and put them together into something your team can use during design
• Identify the pieces of a learning journey map and build out a sample journey map
• Create a script for usability testing your courses, systems, and experiences and what to do with the input you get

Facilitated by: 

Matthew Daniel, who will send his bio over the closer we get to the event.

Schedule

08:30 AM Overview of the Product Approach to Learning

09:30 AM Tools of LX

10:15 AM Empathy Interviewing

11:30 PM  Lunch

12:30 PM Personas

01:45 PM Journey Mapping

03:30 PM Conducting Usability Studies

Competency Alignment: Instructional Design

Each ATD-OC Learning Event will be aligned to one Talent Development Competency, as identified by ATD National.

Instructional Design is an identified TD Area of Expertise. One skilled in this capacity is able to design and develop informal and formal learning solutions using a variety of methods.

To find out more about the ATD Competency Model for the Training and Development Profession, visit http://www.td.org/Certification/Competency-Model.

About Registration:

Earlybird registration ends at 5 p.m. on the final day of the month before the meeting.

Pre-registration closes at noon on the day before the meeting, but "walkins" are welcome.

Cancellation/refund deadline is noon on the Monday before the meeting. No shows will be charged in full.